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Connect Site Reporting: Agencies

This article details the agency-related reports that are available in the Reports area of the Get Connected manager panel. Click on a report below for details.

Agency Summary

The Agency Summary provides an overview of how different agencies on your site performed within a selected month. It displays the following information for each agency:

  • Agency ID and name
  • Agency status (active, pending, inactive, or imported)
  • Date agency was added to your site
  • Views for the month
  • Views for the life of the site
  • Responses for the month
  • Responses for the life of the site
  • Volunteer hours submitted for the month
  • Volunteer hours submitted for the life of the site

This report does not include data for deleted need responses or deleted volunteer hours.

Agencies Added

The Agencies Added Report shows what agencies were added to your site within a selected date range. It also includes data on agency fans and needs posted. Specifically, this report displays the following information: 

  • Agency ID and name
  • Agency manager's name and email
  • Date the agency was added to the site
  • Number of agency fans
  • Number of needs posted

 This report does not include data for deactivated needs or advanced-event needs. In addition, only active agencies shown. In other words, if a previously active agency is now inactive or pending, its data will not be included in this report.

Agencies Viewed

The Agencies Viewed report displays the following specific information for each need:

  • Agency ID and name
  • Number of views within the selected date range

This report includes data for deactivated agencies (since some agency profile pages will have been viewed before they were deleted).

Agency Activity

The Agency Activity report shows how active your agencies are on your Get Connected site. Specifically, it includes the following information for the selected date range:

  • Agency ID and name
  • Date the agency was added
  • Date the agency's profile page was last updated
  • Agency manager's name and email address
  • Date of an agency manager's last login
  • Number of needs posted
  • Number of active and non-expired needs currently on the site
  • Number of events posted
  • Number of active and non-expired events currently on the site.
  • Agency status (active, inactive, pending, or imported)

 

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