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Advanced Events: Notifications to Volunteers

This article is for all Connect site administrators who are using the Advanced Events Module (AEM).

Agency Managers who are participating in an advanced event will receive up to six different types of automated notifications related to the event:

Note: For information on automated notifications, see Automated Notification Messages. For an index of all notification messages, see the Index of Automated Notification Templates.

AEM: Company Response Individual

The "Company Response Individual" message goes to individuals who respond to a need accessed via a private company link (the "Employee Access Link"). It provides details on both the advanced event and the need they've responded to.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
need_title Title of the need
need_description The description of the need, as entered by the agency manager
need_date The date and time of the need
link Link to the company's advanced-event signup page
volunteerSupervisor Name of the contact person listed on the advanced-event need
contactEmail, contact Phone, contactFax Contact person's email address, phone, and fax number, respectively
projectAddress, projectAddress2, projectCity, projectState Location of the need the individual has responded to
agency_name Name of the agency that posted the need
event_title Title of the advanced event

AEM: General Response Individual

The "General Response Individual" message goes to volunteers who respond individually to a need (not as part of a company). It provides details on both the advanced event and the need they've responded to.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
need_title Title of the need
need_description The description of the need, as entered by the agency manager
need_date The date and time of the need
link Link to the company's advanced-event signup page
volunteerSupervisor Name of the contact person listed on the advanced-event need
contactEmail, contact Phone, contactFax Contact person's email address, phone, and fax number, respectively
projectAddress, projectAddress2, projectCity, projectState Location of the need the individual has responded to
agency_name Name of the agency that posted the need
event_title Title of the advanced event

Note: No notification is sent to an individual who is registered by a Company Manager, Agency Manager, or Site Manager.

AEM: Event Reminder

The "Event Reminder" notification (previously titled "AEM Reminder") is sent one week before an advanced-event need takes places. Its recipients are those volunteers who have signed up for the event. 

Note: Volunteers who sign up less than a week prior to the event will not receive this notification. You can, however, trigger this notification for team leaders by going to the Teams area of an advanced event and clicking Notify Team Leaders.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
need_title Title of the need
need_date The date of the need
eventHours The time of the need
link Link to the company's advanced-event signup page
volunteerSupervisor Name of the contact person listed on the advanced-event need
contactEmail, contact Phone Contact person's email address and phone, respectively
site_name The name of your Get Connected platform, pulled from Site Settings
location Location of the advanced-event need

AEM: Unregistered Volunteer Confirmation

This confirmation message, previously titled "AEM: Unregister User Notification" is sent to a volunteer when he or she unregisters from an advanced-event need.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
need_title Title of the need
event_title Title of the advanced event
site_name The name of your Get Connected platform, pulled from Site Settings
site_domain Your Get Connected platform's domain
site_url Link to your Get Connected platform's URL

Note: Also triggered by a volunteer's unregistration is the "Notification of Unregistered Volunteer" message, which goes to the applicable agency manager(s).

AEM: Event Follow-up

This thank-you message is triggered seven days after an advanced event need occurs. It goes to all volunteers who participated in the advanced-event need.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
event_name Title of the advanced event
need_date The date the need/volunteer opportunity occurred
need_title Title of the need
agency_name The name of the agency that posted the need
site name The name of your Get Connected platform, pulled from Site Settings
link Link to your Get Connected platform

AEM: Team Creator Alert

The "AEM: Team Creator Alert" notification is triggered when a volunteer creates a team in response to an advanced-event need. The default message thanks the volunteer for signing up the team and provides a link, should the team leader need to make changes.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
need_title Title of the need
need_date The date the need/volunteer opportunity occurred
aam_title Title of the advanced event
agency_name The name of the agency that posted the need
site name The name of your Get Connected platform, pulled from Site Settings
link Link to your Get Connected platform

Users: Welcome to the Team

The "Users: Welcome to the Team" notification is triggered when a team leader adds someone to their team. The message goes to each team member who is added, informs them that they've been added to a tam, and gives information about the team leader and the need that was responded to.

By default, this template includes the same tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
team_name The name of the team
agency_name The agency that posted the need to which the team responded
need_title The title of the need to which the team responded
need_description The description of the need to which the team responded
teamleader_first_name The team leader's first name
teamleader_last_name The team leader's last name
teamleader_email The team leader's email
contactEmail The need contact person's email
contactPhone The need contact person's email
contactFax The need contact person's email
projectAddress The project address
projectAddress2 The project address, line 2
projectCity The project city
projectState The project state
link Link to the need

 

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