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Advanced Events: Notifications to Agency and Program Managers

This article is for all Connect Site Managers using the Advanced Events Module (AEM).

Agency and program managers who are participating in an advanced event will receive up to three different types of automated notifications related to the event:

Note: For information on automated notifications, see Automated Notification Messages. For an index of all notification messages, see Index of Automated Notification Templates.

AEM: Invitation to Agencies

The "AEM: Invitation to Agencies" notification (previously titled "Advanced Events Application Send," or "DOC Application Send") is the invitation message that the Site Manager can send to agency and program managers for an advanced event.

It's important to note that this message is not triggered automatically. It is triggered when the Site Manager clicks to send an invitation to the desired participants.

Note for Site Managers Only: To send the invitation, click the Invite button, located in the Agencies area of your advanced event.

 This message provides basic information about the event and invites the manager to begin submitting service projects as part of the event. The default message includes a link to the agency application.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
doc_title Title of the advanced event
doc_date_start The date the event begins
doc_date_end The date the event ends
agency name Name of the agency or program being invited
link Link to the agency application page
site name The name of your site, pulled from your Site Settings

Note: Our default message states that an event will occur "from {{doc_date_start}} to {{doc_date_end}}". If you are inviting agencies to a single-day event, you may want to edit this text specifically for that event. (For example, you can write that the event "takes place on {{doc_date_start}}".)

AEM: Notification of Need Response

The "Notification of Need Response" message (previously titled "Agency Added New Need") is triggered when a volunteer responds to an advanced-event need. This message goes to the manager(s) of the agency the posted the need and informs them that they have a new need response.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
need_title Title of the need
doc_title Name of the advanced event
link Link to the agency or program's Advanced Events tab (in the Agency Management Area)
need_description The need description, as submitted by the person who submitted the need.
user_fname First name of the volunteer who responded to the need
user_lname Last name of the volunteer who responded to the need
user_email Email address of the volunteer who responded to the need
site_name Name of your site, pulled from Site Settings

AEM: Notification of Unregistered Volunteer

This notification, previously titled "AEM Unregister Agency Notification," is triggered when a user unregisters from an advanced-event need. The message goes to the applicable agency or program manager(s) and informs them that someone is no longer signed up for the need. You have the option of having the unregistered user's first name, last name, and email address included in the notification.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
user_fname Unregistered user's first name
user_lname Unregistered user's last name
event_title Name of the advanced event
site_name Name of your site (not your agency)
site_domain Your site's domain
site_url Link to your Get Connected platform
agency_link Link to the agency or program's Advanced Events tab (in the Agency Management Area)
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