Help Center

Responding to Volunteer Opportunities

Once you've found the right volunteer opportunity, it's easy to respond to it and let the agency know that you'd like to volunteer.

Once you've clicked the View Details button for a need (shown below), you're taken to the need-information page, which provides additional details about the volunteer opportunity.


Note: Click here for more information if you are redirected to your dashboard with a message that you don't have qualification access to needs.

All needs include the option to respond individually (provided that registration for the need has not been closed and the need isn't full). Some needs may also include the option to respond as a team; see this article for more information on team responses.

Responding Individually

To respond individually to a need:

  1. Click the Respond button, located in the top right-hand corner of the need-information page.

    Note: If you see a Closed button instead, registrations are closed for the need. A Full button indicates that all volunteer spots have been taken. A Not Qualified button means that you must meet certain qualifications in order to respond to the need; click here to learn more.

    This action opens the Need Response page. (If you are not already logged in, you will first be taken to a login/sign-up page, and then redirected to your need response.) The Need Response page provides information about the need and includes fields for adding your phone number, company, address, user group, and any additional notes. If the need includes multiple shifts, the Need Response page will include a Shifts area. Click to respond to the any shift you wish to fill. To respond to more than one shift, click Respond to Multiple and select the desired shifts.


  2. After adding any additional information (optional) and selecting shifts (if applicable), click Submit Need Response at the bottom of the screen. At this point, the agency manager will be notified of your interest. You'll also receive an email thanking you for signing up to volunteer. If you signed up for a particular shift, you'll also have the option of adding the shift to your Google calendar.

Once you have submitted your response, you are returned to the need-information page, and the Respond button is replaced by an Unregister button.


Note: If you responded to multiple needs, you'll see a Manage My Responses button instead. Click it to remove your response to any shift.

Note: You can unregister for a need at any time, as long as the need is in the future.

Back in the needs listing, the View Details button is replaced with a Confirmed button.


Note: The colors of the View Details, RegisterUnregister and Confirmed buttons are determined by your system administrator and may not match the ones shown here.

Responding as a Team

See the article titled Responding to a Need as a Team to learn more about team responses.

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