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Register for Training on Your Connect Platform

Galaxy Digital offers the following types of trainings on the Connect platforms.

In addition, we offer self-paced Learning Management System (LMS) trainings for certain clients. LMS trainigns feature short videos, articles, and quizzes. To inquire about LMS trainings, contact our Customer Care team.

Note: An agency manager is someone who manages one or more agencies on a Get Connected site. A site manager manages the entire site--settings, spotlights, branding, user data, notifications, reports, etc. Most site managers are also agency managers.

Training for Agency Managers

Prerequisites: None

Description: Agency training is recommended for both site managers and agency managers. In addition to showing the "Connect experience" from a volunteer's perspective, it shows how to sign an agency up for the site, create an agency account, post needs and events, add photos, and approve volunteer hours.

As a site manager, you should:

  • Attend an agency training as a prerequisite to all site-manager trainings.
  • Reach out to your agency managers with training-registration information. It's important that they register for and attend an agency training before posting needs and events.

Sign Up: Click here to register for agency manager training webinar.

Training for Site Managers

Site manager training consists of two separate webinars: Site Setup and Site Management.

Site Setup

Prerequisite: Agency Manager Training

Description: This is the first training you'll want to take as a new site manager. It covers the basics you'll need to begin your site design, set up user and agency registration forms, develop custom causes and interests (as needed), and more.

This webinar lasts approximately 45 minutes. To allow for questions, you should set aside a full hour for the training.

Sign Up: Click here to register for Site Setup training.

Site Management

Prerequisites: Agency Manager and Site Setup Trainings

Description: Second in our series of site manager training, this webinar focuses on general management of agencies, needs, and users; communication with users via email blast, automated notifications, and in-app messaging; and accessing reports.

This webinar runs between 35 and 45 minutes. To allow for questions, you should set aside a full hour for the training.

Sign Up: Click here to register for Site Management training.

Initiatives

Prerequisites: Agency Manager, Site Setup, and Site Management Trainings

Description: Initiatives is a tool that was added to all Connect platforms in 2017 (version 2.8). Initiatives can be used to group needs into a single event (such as a Day of Caring), and many Connect site managers have now use initiatives as an alternative to the Advanced Events Module. If you are planning a large-scale event such as a Day of Caring, you may want to take both the initiatives and AEM webinars to determine which tool is best for your event.

Training lasts 30 minutes to 45 minutes and covers the skills needed to set up and manage an initiative. To allow for questions, you should set aside a full hour for the training.

Sign Up: Click here to register for initiatives training.

Advanced Events Module (AEM)

Prerequisites: Agency Manager, Site Setup, and Site Management Trainings

Description: AEM is designed for managing large-scale events, such as the United Way's Day of Caring, that involve multiple agencies and offer opportunities for volunteers on both the individual and the corporate level. It provides the ability to offer both public and private needs.

Training lasts 45 minutes to an hour and covers the skills needed to set up and manage an advanced event.

Sign Up: Click here to register for AEM training.

Service Learning Module (SLM)

Prerequisites and Other Requirements: Agency Manager, Site Setup, and Site Management Trainings; webinar is available only to those clients who have purchased SLM. Contact us if you'd like to request a demo or learn more about SLM.

Description: SLM is an addition to Get Connected's core platform. Designed primarily for college and university environments, this module pairs students with the right service opportunities and allows school officials to see student progress in real time.

Training lasts about an hour and covers the skills needed to set up courses and get the students, teachers, and agencies involved. It provides an overview of the SLM from the perspectives of the site manager, professor, student, and agency manager.

Sign Up: Contact us to set up a custom training.

Disaster Response Module (DRM)

Prerequisites and Other Requirements: Agency Manager, Site Setup, and Site Management Trainings; webinar is available only to those clients who have purchased DRM. Contact us if you'd like to request a demo or learn more about DRM.

Description: DRM)is an addition to Get Connected's core platform and is designed to manage volunteers in the event of a disaster.

Training lasts about an hour and covers the skills needed to set up, implement, and manage the module for disaster response.

Sign Up: Contact us to set up a custom training.

Learning Management System (LMS) Trainings

Self-paced LMS trainings feature short videos accompanied by articles that you can watch and read at your own pact. Currently, LMS trainings are available for the following:

  • Community Connect - For all Community Connect clients.
  • Corporate/Campus Connect 1 - For Corporate/Campus Connect sites that do not post their own needs and events but receive all of their agency, need, and event data from other site via the Galaxy Link.
  • Corporate/Campus Connect 2 - For Corporate/Campus Connect sites that have an internal posting page but who primarily use content that originates on another site and is shared via the Galaxy Link.
  • Corporate/Campus Connect 3 - For Corporate/Campus Connect sites that have multiple internal posting pages.

LMS trainings are also available for the following features:

To request one of our LMS trainings, contact our Customer Care team.

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