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Agency Account Notifications

This article is for Site Managers and applies to most Galaxy Digital products.

Your site's standard automated notifications include four messages that relate to agency accounts:

Note: For information on automated notifications (including how to access and edit the templates), see the article Automated Notification Messages. For an index of all notification messages, see our Index of Automated Notification Templates.

Agency Application Received

This confirmation message is triggered when someone completes the agency sign-up form on a site that requires Site Manager approval for new agencies. It thanks the new Agency Manager for signing up their agency and informs them that their application is being reviewed.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
to_lastname Last name of the recipient
to_email Email address of the recipient
site_name Name of your site
signature Your site's custom signature

Note: The "Notice of Pending Items" message is sent to the site manager at the same time the "Agency Application Received" template is sent to the agency. This message is not triggered if the site has autoapproval of new agencies.

New Agency Approval Message

This message, which goes to the designated Agency Manager once a Site Manager has approved his or her agency's application to join the site, provides information for logging into the manager panel.

Note: This message is not triggered if the site has autoapproval of new agencies.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
to_lastname Last name of the recipient
to_email Email address of the recipient
agency_name Name of the agency
signature Your site's custom signature

Agency Imported Message

This message is sent out when a Site Manager activates an imported agency. It goes to the Agency Manager of the imported agency and informs that they've been designated as the Agency Manager and tells them how to log into both the site and the Agency Management Area.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
to_lastname Last name of the recipient
to_email Email address of the recipient
to_password System-generated password; to be changed upon login
agency_name Name of the agency
signature Your site's custom signature

Agency Incomplete Notification

When viewing incomplete agencies, the Site Manager has the option of contacting those agencies whose basic profile information is incomplete. This "Agency Incomplete Notification" message goes to Agency Managers who have not completed their agency information and lists the items required for a "complete" profile.

By default, this template includes the following tags, or template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
to_lastname Last name of the recipient
to_email Email address of the recipient
agency_name Name of the agency
agency_id System-generated agency ID number
site_name Name of your site
signature Your site's custom signature
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