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Getting Text Messages from Your Connect Site

(Version 2.11.1 release)

Text messaging may be available on your local Connect site to allow the site managers to notify you of important volunteer news, whether it's regarding volunteers needed for disaster response or a reminder to check out an upcoming volunteer event. You must first sign up for text messaging in order to receive text messages.

Signing Up for Text Messaging

To sign up for text messaging, you'll need to have your mobile number validated using a unique mobile code. You can access this code from your volunteer profile.

Note: When you first create an account, you'll be given the option to sign up for text messaging via a link at the end of the registration process.

To get your number validated for text messaging:

  1. From your profile dropdown, go to Edit Profile.
    menu_profile.png
  2. Under the Basic Information heading, scroll to the Mobile field and enter your mobile number (if you haven't already).
  3. Click Update Basic Information if you entered a mobile number. Now that there is data in the Mobile field, Send Mobile Code button is available.
    button_send_mobile_code.png
  4. Click Send Mobile Code. Two things happen at this point: (1) A validation code is sent to your phone, and (2) a new Mobile Code field appears, along with a Validate Code button.
    button_validate_code.png
  5. Type the mobile code that was sent to your phone into the Mobile Code field, and press Validate Code. Once the code is successfully validated, you'll see a confirmation message.

Your mobile number is now set up to receive text messages from your Connect site.

Opting Out of Text Messaging

Once your number has been validated for text messaging, your Connect site will be able to send you text messages. If you later decide to opt out, you can do so from your volunteer profile.

To opt out of text messaging:

  1. From your profile dropdown, go to Edit Profile.
  2. Under the Basic Information heading, scroll to the Mobile field, where you'll see an Opt Out of Text Messages button.
    button_opt_out.png
  3. Click this button to opt out.

Once you have opted out, the button above will be replace by a Send Mobile Code button. To sign up for text messaging again later, follow the instructions provided earlier in this article.

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