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Notifications Related to Volunteer Hours

This article is for Connect site managers. It shows site managers how to edit some of the automated notifications available on their site.

Your Connect site sends the following automated notifications to volunteers related to their volunteer hours:

Click on a notification title above to learn more about it. Click here for related articles.

Note: Currently, there is no reminder notification to submit volunteer hours.

Benchmark Achieved

This notification is triggered your when a volunteer meets all of the criteria for an established benchmark on your site. Each night, your Connect system runs a "benchmark check" on all users on your site, and sends this notification to everyone who qualifies for a benchmark.

This notification's default message informs the volunteer that they've reached a benchmark. It names the benchmark, displays an image of the related badge, and offers the option to share the badge on social media.

The template includes the following template keys:

Template Key Description (Text that replaces the key in the message)
to_firstname First name of the recipient
to_lastname Last name of the recipient
to_email Email of the recipient
benchmark_name The title of the benchmark
benchmark_image An image of the badge associated with the benchmark
site_name The name of your Connect site
benchmark_date The date that the benchmark was achieved
site_link A link to your site's landing page
site_sharing The statement "Share your badge on Facebook or Twitter!" where "Facebook" and "Twitter" and links to share on those social media sites.
signature Your site's custom signature

Volunteer Hours Declined

This message is triggered when an agency manager decline's a vounteer's submitted hours. It includes the following template keys:

Template Key Description (Text that replaces the key in the message)
to_userId Recipient's Connect ID
to_firstname Recipient's first name
to_lastname Recipient's last name
to_email Recipient's email address
agency_name Name of the agency that rejected the hours 
need_title Title of the need the hours are associated with 
hour_hours Number of hours 
hour_date_added Date the hours were submitted
hour_date_updated Date the hours were rejected 
hour_date_start Date of the need (as applicable) 
hour_miles Hours traveled for the need, as submitted by the volunteer 
hour_description Description of the hours (as submitted by the volunteer) 
site_title Name of your Connect site
site_link A link to your Connect site

Related Articles

For information on automated notifications, see the article Automated Notification Messages. For an index of all notification messages, see Index of Automated Notification Templates.

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